Privacy Policy

At MEGO Lines, we are committed to protecting the privacy and security of our drivers, parents, and their children. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in connection with our school van service.

1. Information We Collect:

For Drivers: We collect personal information such as name, contact details, driver's license, vehicle registration, insurance, and other relevant documentation necessary for registration and verification.

For Parents and Children: We collect personal information such as name, contact details, school information, and pick-up/drop-off locations necessary for providing transportation services.

2. Use of Information:

We use personal information to facilitate school transportation services, including scheduling, route optimization, and communication with drivers and parents.

Personal information may also be used for administrative purposes, such as billing, account management, and customer support.

3. Data Security:

We employ industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Access to personal information is restricted to authorized personnel who require it to perform their duties.

4. Data Retention:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Upon request, we will delete or anonymize personal information that is no longer needed for the purposes for which it was collected.

5. Disclosure of Information:

We do not sell, trade, or rent personal information to third parties for marketing purposes.

Personal information may be disclosed to trusted third-party service providers who assist us in operating our business and providing services, subject to confidentiality obligations.

6. Consent and Opt-Out:

By using our services, drivers, parents, and their children consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

Users may opt out of receiving non-essential communications from us by contacting our customer support team.

7. Children's Privacy:

We do not knowingly collect personal information from children under the age of 13 without parental consent. Parents or guardians may contact us to review, update, or delete personal information related to their children.

8. Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and users will be notified of significant updates.

By using our services, drivers, parents, and their children acknowledge and consent to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us.